Updated 11/21/22

Water Stories Privacy Policy

This privacy notice for Water Stories LLC (“Company”, “platform”, “we”, “us”, or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you sign up for our training courses, participate in our community, or purchase a digital product from us. 

1. What Information Do We Collect?

Personal information you disclose to us.

We collect personal information that you directly provide to us.

We collect personal information that you voluntarily provide to us when you register in one of our services, express an interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us. 

Sensitive Information: We do not process sensitive information. 

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information. 

Information automatically collected

Some information - such as your Internet Protocol (IP) address and/or browser type and device characteristics –  is collected automatically when you visit our Services. 

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URL’s, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. 

Like many businesses, we also collect information through cookies and similar technologies.

2. How Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. 

We process your personal information for a variety of reasons, depending on how you interact with our Services, including managing your account for usage and billing purposes, contacting you about your subscriptions to our Service, and contacting you to share information about changes to our Service. 

3. When and With Whom Do We Share Your Personal Information?

The payment processing company stripe has access to personal information that you share directly with them when you purchase our services. You may view their privacy policy at https://stripe.com/privacy.

We do not share information with any third party without your express permission.  If permission is to be requested it will be issued through our Services and directly to your email. 

4. Is Your Information Transferred Internationally?

We may transfer, store, and process your information in countries other than your own. 

Our servers are located in the United States. If you are accessing our Services from another country, please be aware that your information may be transferred to, stored, and processed by us in our facilities and with third parties we use for data storage and analytics. 

5. How Long Do We Keep Your Information

We keep your information for as long as necessary to fulfill the purposes outlined in the privacy notice unless otherwise required by law. 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible because your information has been stored in backup archives, we will securely store your personal information and isolate it from any further processing until deletion is possible. 

6. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age. 

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

9. What Are Your Privacy Rights

You may review, change, or terminate your account at any time.

If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time.  You can withdraw your consent at any time by contacting us at office@waterstories.com. Withdrawing consent results in the loss of use of our Services. 

If you would at any time like to review or change the information in your account or terminate your account, you can do so from within the user dashboard of our Services, by choosing “Account”, “Manage Billing”, “Update Plan”/ “Cancel Plan”. You may also contact us at office@waterstories.com for assistance in reviewing/changing your account information or canceling your account. 

10. Tracking

We do not collect data about your online browsing activities. 

11. Do California Residents Have Specific Privacy Rights?

Yes. If you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1898.83 also known as the  “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request please submit your request in writing to us using the contact information provided below. 

If you are under the age of 18 years, reside in California, and have a registered account with our Services, you have the right to request removal of unwanted data that you publicly post on our Services. To request removal of such data, you may contact us at office@waterstories.com.

12. Do We Make Updates To This Notice

Yes, we update this notice as necessary to stay compliant with relevant laws. 

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.  If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. 

You can contact us about this notice, and to review, update, or delete the data we collect from you by emailing us at office@waterstories.com.

13. How Can You Review, Update, Or Delete The Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update or delete your personal information, please contact us at office@waterstories.com.